If you can't find the answer to your question below, please get in touch
. Thank you.
Will you write my website for me?
We'll be happy to help write the content for your website - at no additional cost! However, we will need you to provide written information - even if it's just some brief bullet points - for us to work with.
Will you provide pictures for my website?
Yes! You can either email over some of your own pictures for us to use or we can provide stock images for you. Or a mixture of both.
My business doesn't have a logo. Can you design one?
Though we're not a graphic design agency, we will be happy to suggest some basic logo options to use on your website if needed.
How quickly will my website be ready?
We'll get to work on your website as soon as you order. This will include registering your domain name and setting up web hosting.
How quickly your design is ready will depend on how quickly you are able to tell us about the kind of content you would like to include. Once we have the information we need from you, you should have a draft version of your website within 48 hours.
Do I need to register my own domain name?
No - When you order your website from Noweto, you get a .com or .co.uk of your choice included free of charge (subject to availability).
Do I get an email address?
Yes - Your website includes an email address along with your domain name. For example, if your domain name is yourcompany.co.uk, you could choose firstname.lastname@example.org as your email address.
With the Multi-Page Website plan and higher, you will also have the ability to send and receive emails to your business address via Gmail.
Are there any hidden fees?
No - There are no hidden fees. The only reason that you'll ever pay more than the monthly price you choose today is if you decide to upgrade to a higher level plan.
What payment methods do you accept?
We accept all major credit and debit cards. Simply enter your card details at the checkout and your card will then automatically be charged each month until you tell us you wish to cancel.
Alternatively, you can pay by Direct Debit. To do this, simply follow the Direct Debit link on the Plans page.
Can I talk to someone before ordering my website?
Of course! If you email email@example.com, we'll be happy to arrange a phone call to discuss your business and any questions you may have.
How does the 30-day money-back guarantee work?
It's as simple as it sounds! If you're not happy with the service you receive, simply call or email us within 30 days of your website going live for a full refund. No questions asked.
What if I want to cancel after 30 days?
You're free to cancel at any time. Your monthly payments will stop from that point and your website will simply be replaced by a holding page.
If you have been a customer for 12 months or more then we will be happy to provide you with your website files to use elsewhere as you wish.